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Escrow questions

How does escrow keep my money safe?

When you buy, your payment is held by Hoofine — not sent straight to the seller. It is only released after the horse is delivered and you confirm it matches the listing, so your funds are protected until then.

When does the seller get paid?

Funds release as soon as you accept the horse after delivery. If you take no action, the payment auto-releases to the seller after a 48-hour inspection window.

What if the horse isn't as described?

Open a dispute during the inspection window. Hoofine's trust team reviews documented evidence from both sides before any money moves, and can refund you in full if the sale falls through.

What does escrow cost?

2.9% + $1.00 per completed sale, deducted from the seller's payout at release. There are no monthly fees, and nothing is charged on cancelled or refunded transactions.

Does escrow work for international purchases?

Yes. Hoofine supports cross-border sales with multi-currency pricing, so buyers and sellers in different countries get the same protection.